Privacy Policy

1. Personal Information:

We may collect personal information that you provide directly to us when you register on the App, such as:

• Name
• Email address
• Phone number
• Address

2. How We Use Your Information

The information we collect from you may be used in the following ways:

• To Process Transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To Improve Customer Service: Your information helps us to more effectively respond to your customer service requests and support needs.
• To Send Periodic Emails: The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to occasional company news, updates, related product or service information, etc. You can unsubscribe from receiving future emails at any time.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information:

• Secure Socket Layer (SSL) Technology: We use SSL encryption to ensure that your personal and payment information is securely transmitted
• Access Controls: Personal information is accessible only to those employees, agents, and contractors who have a legitimate business need to know.
• Data Retention: We retain your personal information for as long as necessary to provide our services and as required by applicable laws.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except as described below:

• Trusted Third Parties: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential
• Compliance with Laws: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Cookies

We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

• Functionality Cookies: These cookies allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features.
• Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

You can choose to disable cookies through your individual browser options. However, disabling cookies may affect your ability to use certain features on our website.

6. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

7. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a visitor under the age of 13, we will delete the information from our records.

8. Changes to Our Privacy Policy

Shiva Milk Farm reserves the right to update or change our Privacy Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the page. Your continued use of the website after any changes signifies your acceptance of the new Privacy Policy.